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Delivery & Returns
Package nameUK postage
The Date Night In
Care & Essentials
The Any Occasion Package
Some Like it Hot
Orders over £70
(ie all orders with COOK vouchers)Free
UK Only. Unless otherwise stated, packages will be delivered by myHermes couriers.
If you want to send a parcel outside of the UK, contact us on email@example.com and we will look in to the options with you.
For all UK deliveries unless otherwise stated, packages will be delivered by myHermes couriers. If you want to send a parcel outside of the UK, contact us on firstname.lastname@example.org and we will look in to the options with you. We have sent our packages all over the world so can let you know costs and some restrictions (ie aerosols – so the dry shampoo – cannot be sent outside the UK)
UK delivery will usually be within 3-5 working days from order*. We will aim to process your order in a quicker time wherever possible. The courier will make three attempts at delivery, usually over three consecutive days, leaving details of how to arrange redelivery if no one is in.
If your gift is urgent or for delivery by a specific date such as a birthday, please contact us and we’ll do our best to help. We plan to offer additional delivery options as standard in the future.
Mums tend to receive a flurry of cards and gifts in the first couple of weeks after having a baby. In our opinion (and not just because we don’t offer a next day service yet!) getting a package a little later when the sleeplessness has really kicked in could make it an even better gift. You’ll be like a knight in shining armour.
*Delivery to remote areas such as the Highlands and Islands of Scotland, the Isle of Man or the Isle of Wight may take up to 7 working days.
**COOK cannot deliver to the Isle of Man and some postal areas in the Highlands of Scotland.